FAQs
What is a meal prep?
A meal prep is a service that provides pre-packaged, ready-to-eat meals. These meals are designed to save you time and effort in the kitchen while still providing you with delicious and nutritious options.
How does your meal prep service work?
Our meal prep service is simple and convenient. You can browse our menu online and select the meal plan you want for the week. Once you’ve made your selections, you can choose a delivery or pickup option. We then prepare your meals fresh and deliver them to your doorstep or have them ready for pickup at our designated locations.
Are your meals healthy?
Yes, our meals are carefully crafted to be both delicious and nutritious. We prioritize using fresh, high-quality ingredients and focus on balanced meals that include lean proteins, whole grains, and plenty of fruits and vegetables. We also offer options for various dietary preferences, such as low carb, vegetarian and more.
Can I customize my meals?
Absolutely! We understand that everyone has different tastes and dietary needs. That’s why we offer customization options. You can make specific requests, such as removing certain ingredients or adjusting portion sizes, to suit your preferences. Just let us know your requirements, and we’ll do our best to accommodate them.
Can I freeze the meals?
Our meals are prepared fresh and are designed to stay fresh for a specific period. Typically, our meals can be refrigerated and consumed within 3-5 days. We label each meal with its recommended consumption date to ensure you enjoy them at their best.
What are the delivery/pickup options?
We offer both delivery and pickup options for your convenience. Our delivery service covers a specific area, and you can check if your location is within our delivery range during the ordering process. If you prefer pickup, we have designated locations where you can collect your meals at a scheduled time.
How often do you update your menu?
We strive to keep our menu fresh and exciting. We update our menu regularly to offer a variety of options and seasonal dishes. You can check our website or subscribe to our newsletter to stay updated on the latest additions and promotions.
What if I have dietary restrictions or allergies?
We understand the importance of catering to dietary restrictions and allergies. Our menu includes options for various dietary preferences. If you have specific concerns or questions, please check the nutrition facts page or contact our team for questions and concerns.
How do I cancel or modify my order?
If you need to cancel or modify your order, please contact our customer support team as soon as possible. We have specific deadlines for order changes, so it’s best to reach out to us within the given timeframe. Our team will guide you through the process and assist you with any necessary adjustments.